These Terms of Service ("Terms") govern your access to and use of www.withmom.org (the "Site") and the services and text-messaging program offered by WithMom Care, a service operated by ShoppingLand LLC ("WithMom," "we," "us," or "our"). By using the Site, requesting our services, or opting in to our SMS program, you agree to these Terms. If you do not agree, please do not use the Site or our services.
1. About WithMom Care
WithMom Care is a postpartum (after-birth) care service that matches mothers with trained postpartum caregivers in the New York and New Jersey area. WithMom Care is operated by ShoppingLand LLC, located in Fort Lee, New Jersey.
2. Service Requests, Matching & Consultations
- Submitting a request or caregiver application on the Site begins a consultation process; it does not by itself create a binding care contract.
- Care arrangements, schedules, and any fees are confirmed separately with you during or after consultation.
- We may decline or discontinue a request or application at our discretion, for example where a suitable match is not available.
- Caregiver applicants are responsible for the accuracy of the information and documents they provide.
3. SMS / Text Messaging Program Terms
By opting in, you agree to receive recurring automated text messages from WithMom Care at the mobile number you provide. Consent to receive texts is not a condition of receiving our services.
- Program: We send application and request status updates, the secure link to complete your detailed intake form, caregiver-matching notifications, care schedule reminders, and replies to your inquiries.
- Message frequency varies based on your request, application, and care arrangements.
- Message and data rates may apply, as charged by your mobile carrier.
- Opt out: Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, REVOKE) at any time to stop receiving messages. You will receive a single confirmation message.
- Help: Reply HELP for assistance, or contact us using the details below.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile opt-in data and consent are handled per our Privacy Policy and are never shared with third parties for marketing purposes.
4. Acceptable Use
You agree not to use the Site or our services unlawfully, to infringe others' rights, to interfere with the Site's operation or security, or to attempt unauthorized access to our systems or data.
5. Intellectual Property
The Site and its content — including text, graphics, logos, and trademarks — are owned by or licensed to ShoppingLand LLC and are protected by applicable laws. You may not copy, reproduce, or use them without our prior written permission.
6. Disclaimers
The Site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, except as required by applicable law. We do not warrant that the Site will be uninterrupted, error-free, or secure.
7. Limitation of Liability
To the fullest extent permitted by law, WithMom Care and ShoppingLand LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, services, or SMS program. Our total liability for any claim will not exceed the amount you paid to us for the service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless ShoppingLand LLC and its officers, employees, and agents from any claims or expenses arising out of your misuse of the Site or violation of these Terms.
9. Governing Law
These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-law rules. Any dispute will be subject to the courts located in New Jersey.
10. Changes to These Terms
We may update these Terms from time to time. The "Effective date" above shows the latest revision. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.